(Last Updated: April 23, 2009)

We at AAA Transportation, LLC. ("AAA Transportation") believe strongly in the right to privacy of our customers. We have developed the following privacy policy ("Policy") to protect our customers and inform everyone how personal information is collected, used, disclosed and protected with respect to your use of our services (the "Service") and our Web site ("Site") located at http://www.aaa-trans.com. By using the Site or the Service, you consent to the privacy practices described in this Policy.

We reserve the right to change this Policy at any time. If we make any material changes to our Policy, we will post a new policy on our Site and update the "last updated" date set forth above. Therefore, we encourage you to check our Policy whenever you use the Service to see if it has been updated since your last visit.

Information Collected.

We collect two basic types of information with our Service, namely personal information and aggregate information. As used herein, the term "personal information" means information that specifically identifies an individual (such as a name and e-mail address), and demographic and other information about an individual when directly linked to personally identifiable information. A user name may be personal information if it includes personally identifying information such as a first and last name.

Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed. In other words, information on how you use our Service may be collected and combined with information about how others use the Service, but no personal information will be included in the resulting data. Aggregate data helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our Service. This policy in no way restricts or limits our collection and use of aggregate information, and we may share aggregate information about our users with third parties for various purposes, including to help us better understand and improve our Service, and for advertising and marketing purposes.

Those are the types of personal and other information we collect. You should refer to the rest of this Policy to see how we use, disclose and protect this information

Information You Give Us.

We collect information you give us at various times when you register with us and use our Service. Examples include the following:

Registration and Transaction Information. When you register to use the Service, we may collect various kinds of contact information about you including, for example, your name, address and zip code, telephone number, and e-mail address. You will also be asked to create a user-chosen ID and password for your use when accessing the Service. We may also collect demographic information that you provide to us.

User Feedback. As a customer of AAA Transportation, LLC, you will have the opportunity to provide feedback on the quality of our services. Accordingly, we may collect personal information if you provide it via e-mail, message boards, or other interactive services. Please do not post any information that you expect to keep private. In addition, we may collect and retain information that identifies you personally when you send us comments, questions or suggestions.

Automatically Collected Information.

We automatically receive certain types of information whenever you interact with us. For example, when you

use the Service, our systems may automatically collect your IP address and the type of operating system or browser you use. We may also collect information pertaining to your account activity, and standard access information, such as the time and date of your accessing the Service, your usage of the Service, and a history of your transactions and orders. We use such information to help manage the effectiveness of our online advertising and to gather access information, for purposes such as compiling aggregated statistics about Service usage. We also collect information through the use of Google Analytics.

We may also use cookie technology to collect information. Among other things, the use of cookies enables us to improve our Site by seeing which areas and features are most popular; to count the number of computers accessing the Site; to personalize the Site and improve the Site experience; to record your preferences; and to allow you to visit the Site without re-entering your member ID and/or password. A cookie is a small amount of data, often including an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Most browsers automatically accept cookies as the default setting. You can modify the setting to reject cookies or to prompt you before accepting a cookie from the sites you visit by editing browser options. However, if a browser is set not to accept cookies or if a user rejects a cookie, some portions of the Site and the Service may not function properly. For example, you may not be able to sign in and may not be able to access certain Site features or services.

No Information about Children.

Our Service is not intended to be used by children under the age of 13, and we do not knowingly, directly or passively, collect information from children under the age of 13. If we create offers and products that make it appropriate to collect information from children under the age of 13, we will notify you of the change in this Policy.

Use and Sharing of Information.

Internal Use of Personal information.

In general, we use personal information internally to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the Site and Service, and to otherwise serve our users and enable them to take maximum advantage of our Service.

For example, personal information may be used:

You should review the following section to understand when AAA Transportation discloses personal information to non-affiliated third parties.

Disclosure of Personal Information to third Parties.

AAA Transportation reserves the right to share aggregated demographic information about our customers, sales, and traffic to our partners and advertisers. We will not give, sell, rent, share, or trade any of your personally identifiable information, or the data that you store using our service to any third party, except as outlined in our Terms of Service and in this privacy policy. We reserve the right to disclose such information to a third party only if (a) we have your express written consent, (b) we reasonably believe we are compelled by applicable state and federal laws, or (c) we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person, or other irreparable injury, including economic interests of a third party, requires disclosure of the information without delay.

Notwithstanding the foregoing, we reserve the right to share personally identifiable information in connection with an acquisition, merger, or sale of all or a substantial portion of our business, with or to a company in a substantially similar business, provided that the other company agrees to comply with this or with a reasonably comparable privacy policy. In the event of any such sale or merger, you will receive notice of any changes in such policy.

Network and Information Security.

Our records are stored indefinitely, as are our archival backup copies. Reasonable effort will be taken to prevent unauthorized release, corruption, or loss of your personal data. For example, access to your personal information is limited to specific AAA Transportation employees. While we have taken efforts to guard your personal information, we cannot guarantee that your information will not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others.

Your account information and access to our Service is accessible only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our Site and Service by any person using your account user ID and password. Please advise us immediately if you believe your account user ID and password have been misused. In addition, always logout and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.

To date, we have never had a situation in which to our knowledge any of our users’ personal information has been compromised in any way, or in which any user’s personal information has become public. If AAA Transportation learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. AAA Transportation may also post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach, you should notify us at support@aaa-trans.com.

Access and Control of Personal Information.

If you are a registered user of our Service, you may view, correct, and delete your personal information, or request to be removed entirely from our database simply by logging into the Service and editing your profile. We reserve the right to send you certain communications relating to our Service and Site, such as customer service responses and other administrative messages. For information on opting out of receiving such communications, please see the “Choice/Opt-Out” section below.

Updating Personal Information.

If your personally identifiable information changes in any way, we request that you provide us the means to correct or update this information as soon as possible. To do so, please email any and all changes to support@aaa-trans.com.


By using AAA Transportation, you understand that we may send you communications or data regarding the Services, including but not limited to (i) notices about your use of the Services, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding our products and services, via electronic mail. We give you the opportunity to opt-out of receiving electronic mail from us by following the opt-out instructions provided in the message.

International Users.

By using our Site and providing us with data, you acknowledge and agree that due to the international dimension of AAA Transportation, we may use the data collected in the course of our relationship for the purposes identified in this policy or in our other communications with you, including the transmission of information outside your resident jurisdiction. Please note that your personal information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your country. If you object to your personal information being transferred or used as described in this Policy, please do not register for the Service.

California Privacy Rights.

California Civil Code section 1798.83 permits customers who are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes. We do not provide your personal information to any third party for their direct marketing purposes without your consent. If you would like more information with respect to your privacy rights under California law, you may contact us at the contact point below. Please reference your request as “California Disclosure Information.”

Contacting Us.

Any questions about this Policy should be addressed to support@aaa-trans.com.